AI for dropshipping: monitor ads, handle tickets, protect margins
Dropshipping looks simple from the outside: find a product, run ads, fulfill orders. But anyone running a store knows the reality — supplier delays, quality disputes, razor-thin margins, chargebacks, and a flood of "where's my order?" tickets. Kodo handles the operational chaos so you can focus on finding winning products and scaling ads.
The problem
Dropshipping and DTC brands run on thin margins where every hour of your time matters. You're managing supplier communication across time zones, resolving order disputes, monitoring ad spend across Facebook and Google, handling 50+ customer inquiries per day, and tracking profit margins that shift with every refund. One bad supplier batch or unmonitored ad set can wipe out a week of profit.
How Kodo solves it
Kodo connects to your Shopify store, Facebook Ads, Stripe, email, and messaging channels. It monitors ad spend and ROAS in real-time, handles customer order inquiries, flags supplier issues, tracks profit margins, and manages refund requests — 24/7, so you catch problems before they eat your margin.
What you get
Ad spend monitoring
Kodo watches your Facebook Ads and flags when CPA spikes, ROAS drops below your threshold, or a campaign exhausts its budget. Get alerts in Slack or Telegram before you waste money.
Customer inquiry handling
"Where's my order?" "When will it ship?" "I want a refund." Kodo answers customer questions instantly using your Shopify order data and shipping information. It handles the repetitive 80%.
Profit margin tracking
Daily P&L delivered to your phone: revenue, ad spend, COGS, refunds, chargebacks, and net profit. Know your real margins without pulling data from five dashboards.
Supplier and dispute management
Kodo flags late shipments, tracks dispute deadlines, and drafts supplier communication. When a quality issue hits, you know about it before customer complaints pile up.
How it works
Connect your tools
Link Shopify, Facebook Ads, Stripe, Gmail, and your customer channels (Telegram, Slack, or email). Takes 10-15 minutes.
Set your thresholds
Configure ad spend alerts, ROAS floors, refund policies, and daily reporting preferences. Kodo adapts to your margins and risk tolerance.
Protect your margins
Kodo monitors your operations 24/7. You focus on product research, creative testing, and scaling what works — while Kodo catches what breaks.
Kodo vs the alternative
| Feature | Kodo | Manual / Traditional |
|---|---|---|
| Monthly cost | From $49/mo | $2,000-4,000/mo (VA + tools) |
| Ad monitoring | 24/7, real-time alerts | Manual checks 2-3x/day |
| Customer response | < 5 seconds, any hour | 2-12 hours average |
| Profit tracking | Daily automated P&L | Weekly manual spreadsheet |
| Dispute tracking | Automatic deadline alerts | Calendar reminders |
| Scales | 1,000+ orders/day | Limited by headcount |
Frequently asked questions
How is this different from the e-commerce use case?
The e-commerce page covers general online stores. Dropshipping and DTC have unique challenges: supplier management across time zones, thin margins that require real-time ad monitoring, high dispute rates, and customer expectations set by Amazon-speed shipping.
Can Kodo automatically pause ads when ROAS drops?
Kodo monitors your ad metrics and sends instant alerts when ROAS drops below your threshold. It can draft campaign changes for your review. Full auto-pause is on the roadmap — for now, you make the final call on ad changes.
Does Kodo handle chargebacks?
Kodo tracks chargeback deadlines and helps you prepare dispute responses with order data, tracking information, and delivery confirmation. It ensures you never miss a dispute window, which saves recovered revenue.
Can Kodo communicate with my suppliers?
Yes. Kodo can draft and send supplier emails about late shipments, quality issues, and order status. It flags supplier problems proactively by monitoring tracking data and delivery timelines.
I run multiple Shopify stores. Does Kodo support that?
Kodo connects to your primary Shopify store on each plan. For multiple stores, you can manage them through a single Kodo instance using Browser Use or connect additional stores on the Growth and Pro plans.
Ready to get started?
Set up in 5 minutes. Running by tomorrow morning. From $49/month.
Protect your margins with AI