Run your Shopify store with an AI operations partner

TBy Toni, FounderUpdated February 20266 min read

You built your Shopify store for freedom. But now you're glued to the admin panel checking orders, answering "where's my package?" emails, and manually tracking inventory. Kodo connects to your Shopify store and handles all of it — so you can focus on growing.

Put Kodo to workFlat $49/mo. 5 min setup.
The challenge

The problem

Running a Shopify store means juggling orders, customer questions, inventory, refunds, and marketing — all at once. Every "where is my order?" email takes 5 minutes. Every inventory check is a context switch. Multiply that by 50 orders a day, and you're spending your entire day on operations instead of growth.

The solution

How Kodo solves it

Kodo connects to your Shopify store via API and becomes your always-on operations partner. It answers customer questions about orders, sends shipping updates, alerts you about low inventory, and delivers daily sales summaries — all through Slack, Telegram, or webchat.

Benefits

What you get

Instant order lookups

Customers ask "where is my order?" and Kodo pulls tracking info from Shopify in seconds. In Slack, Telegram, or email.

Daily sales briefings

Wake up to yesterday's revenue, top-selling products, refund rate, and new customers — delivered to Slack before your first coffee.

Low inventory alerts

Kodo monitors stock levels and alerts you before products go out of stock. Never miss a sale because of inventory blindspots.

Customer support on autopilot

Handle refund requests, shipping inquiries, and product questions 24/7 without hiring support staff.

Setup

How it works

1

Connect your Shopify store

Add your Shopify API credentials. Kodo connects to your store and starts syncing orders, customers, and inventory data.

2

Configure what Kodo handles

Set up which tasks Kodo manages: order lookups, inventory alerts, customer Q&A, daily briefings. You stay in control of what gets automated.

3

Operations run 24/7

Kodo answers customer questions, monitors inventory, sends briefings, and escalates issues — around the clock, no breaks.

Examples

Use cases

Order tracking: Customers message "where is order #1234?" and Kodo responds with real-time tracking
Daily P&L: Revenue, costs, refunds, and net profit delivered to Slack every morning
Inventory management: Get alerts when products drop below threshold stock levels
Returns processing: Kodo guides customers through return policy and initiates refunds
Product recommendations: AI suggests products based on customer history and browsing patterns
Comparison

Kodo vs the alternative

FeatureKodoManual / VA
Monthly costFrom $49/mo$500-2,000/mo (support agent)
Availability24/7, all time zones8-12 hours/day
Response time< 3 seconds15-60 minutes
Order lookupInstant, automatedManual Shopify admin
Multi-channelSlack + Telegram + email + webUsually one channel
Scales with ordersHandles 500+ orders/dayLimited by headcount
FAQ

Frequently asked questions

How does Kodo connect to Shopify?

Kodo connects via the Shopify Admin API using your store credentials. It can read orders, customers, products, and inventory. You control which permissions Kodo has.

Can Kodo process refunds?

Yes. You can configure Kodo to handle refunds based on your store policy — either automatically for qualifying requests or after flagging them for your approval.

Does Kodo work with Shopify Plus?

Yes. Kodo works with all Shopify plans: Basic, Shopify, Advanced, and Plus. The integration uses the standard Shopify Admin API.

Can I use Kodo with other e-commerce platforms?

Kodo supports any platform with an API or web interface. Beyond Shopify, it can work with WooCommerce, BigCommerce, and others through browser automation or MCP servers.

How does inventory alerting work?

You set stock thresholds per product or collection. When inventory drops below the threshold, Kodo sends you an alert in Slack or Telegram with the product name, current stock, and a link to reorder.

Will Kodo slow down my Shopify store?

No. Kodo runs entirely on its own infrastructure and communicates with Shopify via API. It doesn't install anything on your store or affect page load speed.

Ready to get started?

Set up in 5 minutes. Running by tomorrow morning. From $49/month.

Connect Shopify store

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