Run your business through WhatsApp with AI
WhatsApp has 2 billion users. Your customers are already there — messaging friends, family, and increasingly, businesses. Kodo connects to WhatsApp Business and handles customer conversations, order updates, and support tickets — 24/7.
The problem
Customers expect instant responses on WhatsApp. But you can't be glued to your phone all day. Messages pile up, response times suffer, and potential sales slip away. Hiring someone to manage WhatsApp costs thousands per month and still doesn't cover nights and weekends.
How Kodo solves it
Kodo connects to WhatsApp Business via the WhatsApp Cloud API. It responds to customer messages instantly, handles common questions using your knowledge base, sends order updates, and escalates complex issues to you — all automatically.
What you get
24/7 customer response
Customers message on WhatsApp at any hour. Kodo responds instantly with accurate answers from your knowledge base — even at 3am on a Sunday.
Order updates
Kodo sends proactive order confirmations, shipping updates, and delivery notifications via WhatsApp — the channel customers actually check.
Smart escalation
Kodo handles routine questions automatically and routes complex issues to you with full context. You only deal with what needs human judgment.
Multi-language support
Kodo can communicate with customers in their preferred language, making it perfect for businesses with international customers.
How it works
Set up WhatsApp Business
Connect your WhatsApp Business number via the WhatsApp Cloud API. Kodo handles the technical setup — you just verify your phone number.
Train on your business
Kodo learns from your product catalog, FAQs, policies, and past conversations. It answers like a team member who knows everything about your business.
Customers get instant support
Customers message your WhatsApp number and get instant, accurate responses. Complex questions get routed to you with full conversation context.
Use cases
Kodo vs the alternative
| Feature | Kodo | Manual / VA |
|---|---|---|
| Monthly cost | From $49/mo | $2,000-4,000/mo (support agent) |
| Response time | < 3 seconds, 24/7 | 5-30 minutes, business hours |
| Languages | 100+ languages | Limited to agent skills |
| Scalability | Unlimited conversations | Limited by headcount |
| Consistency | Same quality every time | Varies by agent |
Frequently asked questions
Does Kodo use the official WhatsApp Business API?
Yes. Kodo connects through the official WhatsApp Cloud API, which is Meta's approved method for business automation. This ensures compliance with WhatsApp's terms of service.
Can Kodo send proactive messages on WhatsApp?
Yes, within WhatsApp's messaging policies. Kodo can send approved message templates for order updates, appointment reminders, and shipping notifications. Marketing messages require customer opt-in.
How much does WhatsApp Business API cost?
WhatsApp charges per conversation (not per message). Costs vary by country — typically $0.02-0.08 per conversation. Kodo's $49/mo plan is separate from WhatsApp's conversation fees.
Can I use WhatsApp AND Telegram AND Slack with Kodo?
Yes. Kodo supports all channels simultaneously with cross-channel memory. A customer conversation on WhatsApp carries context to email, Slack, or any other connected channel.
Ready to get started?
Set up in 5 minutes. Running by tomorrow morning. From $49/month.
Connect WhatsApp Business